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ITN Facts

Facts based on results from our yearly customer satisfaction survey.

  • Seniors may trade in their vehicle for ride credits.
  • Volunteers may earn ride credits by volunteering to drive. These credits may then be used for transportation service at any of our affiliates.
  • Rides are available 24 hours a day, 7 days a week, for any purpose.
  • 46% of ITN customers have an annual income of less than $25,000. Only 2% of ITN customers found the service too expensive.
  • 94% of customers are "very satisfied" with the service they receive, with the people at ITN, and would recommend ITN to a friend.
  • 49% of ITN riders retain a drivers license
  • 28% of ITN members still drive on occasion